Our People

Our staff turnover rate is unusually low for our industry. We pay our staff a little more and they are well trained. We have developed a culture of trust and respect that translates to the way we treat our clients and the public.

What a low turnover of staff means for our clients is that the service we offer becomes very personalised. Without the constantly changing staff clients get the service…just the way they like it, all the time.

We choose to hire people with a bit of personality. It is important to us to break the us-and-them mentality between outside and internal staff. From our perspective we are all looking out for the same client interests and we create relationships with that purpose in mind.

It is also important that our staff take ownership of the physical building and vehicle assets. We encourage our staff to check in with our clients on how things are going and change what needs changing or doing.

We want the service we provide to our clients, whether cleaning, security or concierge services to be personalised so that they receive support service they need.

All cleaning staff are trained internally to certificate standard with the appropriate equipment, chemicals, safe practices and hazard detection. Security staff are all licensed. Every employee must undergo a police checked prior to employment.