Our People

We aim to deliver a personalised, knowledgeable and trusted service to our clients. Our winning formula in that delivery is that we retain our people. 


Gaining Trust and Respect

At Grid Group our staff turnover rate is unusually low for our industry. We pay our staff a little more and they are well trained, which helps them achieve great job satisfaction. We have developed a culture of trust and respect that translates to the way we treat our clients and the public.
Our teams stick together and work together well, delivering  a very personalised service to our clients on an ongoing basis.Grid Group chooses to hire people with personality.
Teamwork is crucial to meeting our goals and we take this very seriously.It is important to us to break the us-and-them mentality between contracted and internal staff.
From our perspective we are all looking out for the same client interests and we create relationships with that purpose in mind.

Our staff take ownership of their roles and the physical building and vehicle assets they take care of. We encourage Grid Group staff to check in with our clients on how things are going and make any changes that are required.

Our objective is to provide our clients, whether cleaning, security or concierge services, with the best quality customised service from a dedicated team.

All Grid Group cleaning staff are trained internally to certificate standards including equipment training, chemical handling, safe practices and hazard detection. Our security staff are all appropriately licensed. 

Every Grid Group employee must undergo a police check prior to employment. With the advent of COVID-19, all key staff have also completed the Australian Government, Department of Health: Infection Control Training – COVID 19. 


Client Testimonials

What People Say

X1 Modular have been using the services of Grid Group Pty Ltd to provide a full cleaning package across several of our sites. The efficiency and enthusiasm shown by all members of Grid Group, from Management to the teams on the ground has allowed us to concentrate on doing our job knowing that the result…

X1 Modular

“ When COVID-19 hit, Be Cool Refrigerated Couriers contracted Grid Group to bring sanitisation to all of our vehicle fleets, Australia wide. In return we were able to sustain thousands of families cooking in their kitchens by safely continuing our deliveries. Without the guidance and services of  GRID Group, our company could have been severely…

Be Cool Refrigerated Couriers
Get In Touch

Contact Details

If you are interested in having us quote or submit a tender please contact us.

49A Topham Road, Smeaton Grange, NSW 2567
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